The Showroom is now open by appointment

Home visits as normal

Please call 01639 638393

Welcome to Valley Services

The Fireplace & Heating Centre

Heating & Plumbing Engineers

Sale items

Delivery only at this time

Quality Installations

Super Customer Service

Central Heating Repairs

 Message to all our valued customers

The safety and well-being of our customers and colleagues is always our number one priority, even more so now with the ever-changing progression of the Coronavirus outbreak. In response to the latest guidance and advice from the World Health Organisation and the Government, we’ve added some practical steps in order to protect the wellbeing of our customers and our colleagues.

We know that people's day-to-day lives are being disrupted and this is likely to become significantly worse but as far as possible for Worcester Bosch, we will endeavour to provide the service and customer care we are known for. As the situation evolves, we will do everything in our power to keep you with heating and hot water.

Our policy:
If you are currently self-isolating, or suspect that you might be suffering from Coronavirus, we ask that as a precaution you inform us when booking an engineer visit so that we can plan the most suitable approach. Whilst the situation develops rapidly each appointment involving a customer who is self-isolating, will be reviewed on a case-by-case basis.

In order to ensure we get to as many vulnerable people as possible during this period, we’re looking at our demand and capacity and prioritising as you would expect us to.

An annual service is essential to maintain the performance of the boiler and to validate the guarantee – this can be flexed for up to 6 months during this time. We’re committed to supporting you through this period and will ensure we offer flexibility around servicing timescales.

For all other work, our engineers will undertake the following;

Engineers have been instructed that they must self-isolate if they display any symptoms
We will be requesting customers to clear any working areas
No handshakes on arrival
Currently, keeping suitable distance between ourselves is recognised as best practice, we trust our customers will support our engineers and maintain a safe distance whilst they are at the property
Our engineers all carry personal protective equipment that can safeguard the working environment
We are providing our engineers with regular updates and coaching on hygiene and how to deal with their work in these situations

Thank you for your ongoing support and patience as we work through these challenges.

Regards Jeff Moran. Valley Services

Welcome to Valley Services

Valley Fires & Heating Services offer Central Heating Installations, Wood Burning Stove Installations, Boiler Installations, Boiler Upgrades & Gas Installations covering South Wales, West Wales & Swansea – UK.

We are recommended installers for Worcester Bosch, Vaillant, Baxi and Valor and can offer exclusive extra guarantees on some of these products. We also supply many other brands of fires and surrounds all of which are listed on our web page.

Gas safe
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If you would like to enquire about any of our products or services? Drop us a line!